Cover visual for Service Reliability Drills

Observability

Service Reliability Drills

3 weeks · intensive weekends · Intensive

390,000 KRW list tuition

Each scenario includes facilitator notes and participant roles so you can replay exercises at home. We highlight where external reviewers typically ask follow-up questions.

What you work through

  • Scenario library spanning latency, dependency, and capacity
  • Facilitator timer scripts
  • Blameless retro agenda with prompts
  • Error budget negotiation worksheet
  • Stakeholder comms templates
  • Follow-up tracking sheet for action items

Outcomes

  • Run a 90-minute drill with documented outcomes
  • Publish a retro summary external reviewers can parse
  • Identify one policy gap your org must address separately

Mentor

Amelia Costa

Career coach with incident coordination background in SaaS scale-ups.

FAQ

What tooling must I install before day one?

You receive a pinned tool matrix (CLI versions, editor plugins, VPN steps). Unsupported legacy OS releases are not included; you need a 64-bit system with admin rights for container runtimes.

How quickly are mentor reviews returned?

We target two business days for written feedback on deployment artifacts. Live sessions are scheduled in the cohort calendar; same-day turnaround is not promised.

Can my employer sponsor a private cohort?

Yes—volume packages include shared activity logs and a dedicated Slack bridge. Pricing follows the published tier sheet; custom SLAs require a separate statement of work.

Reviews

The canary module references the same Helm hooks we ship internally, so I could paste snippets without renaming everything.
Rina K. · Release engineer · 5/5 · survey
Mentor called out my skipped readiness probe before it bit staging. Still wish the Terraform section had one more multi-env example.
Oliver P. · Northline Robotics